9. Dealing with reviews

Guests can rate your site with stars and a short text. Reviews help other campers decide, and they help you see your site through your guests' eyes.

How it works

1. Ask happy guests for a review when they leave, for example with a small notice at reception.
2. Take criticism seriously. If a point is fair, fix it and mention it in your description.
3. If a review breaks the rules, for example with insults or false statements, write to martin@via.camp. We check every report.